Where to get help?

The Brant County Health Unit has complied resources for those within our community who are looking for help to overcome issues related to harm reduction and addiction.

See below for a list of some local resources designed to help with specific issues that are affecting those within Brantford and the County of Brant:

Our Community Healthbox is located at 133 Elgin Street in Brantford and is a one-stop shop for free harm reduction supplies, safer sex materials, HIV self-testing, and Naloxone kits via a vending machine.

Our Community Healthbox is a research program, visit OurHealthBox.ca to learn more. 

Other items include:

  • Long and short syringe kits
  • Meth pipes
  • Sharps disposal, personal size.
  • Inhalation kits (crack kits)
  • Foil kit
  • Snorting kits

Our Healthbox is available after-hours at SOAR Community Services, 133 Elgin St., Brantford, N3S 5A4: Our Community Healthbox operates evenings, overnights, early mornings, weekends, and statutory holidays.

Please see our full operational hours below. If you need access to these supplies outside of the listed hours, please visit inside SOAR, or view our website www.bchu.org/where-to-get-help

  • On Monday through Friday – 5:00pm to 9:00am
  • On Saturday, Sunday, and statutory holidays – available 24 hours a day.
  1. What is Our Healthbox?

    Our Healthbox is a research program. The research team is from REACH Nexus, part of MAP Centre for Urban Health Solutions at St. Michael’s Hospital in Toronto. The research team is putting Our Healthbox vending machines across Canada. Our Healthbox gives people low-barrier access to free harm reduction and sexual health supplies and include HIV self-testing kits. It also provides a health services directory. The team is working with SOAR Community Services and the Brant County Health Unit to offer this service for at least three years at SOAR Community Services, 133 Elgin St., Brantford, N3S 5A4. Please note: Our Healthbox is not meant for emergency use or care. In case of emergency, call 911 or go to the nearest emergency department.

  2. What is the main goal of Our Healthbox?

    Our Healthbox wants to make it easier for all people to access HIV self-testing and harm-reduction materials.

  3. Why do we need vending machines to dispense harm-reduction materials and self-testing kits?

    In Brantford-Brant, many of the organizations that provide these supplies are only open during the day between Monday and Friday. The research team is developing new strategies to provide low-barrier access to these supplies using vending machines like Our Healthbox, to reach individuals who may have trouble accessing these supplies during existing hours.

  4. What is dispensed through the Our Healthbox vending machines?

    Products available in the Our Healthbox may include:

    • HIV self-test kits
    • Long and short syringe kits
    • Crack kits
    • Meth pipes
    • Naloxone kits including injectable and nasal, and nasal refills
    • Sharps disposal, personal size
    • Inhalation kits (crack kits)
    • Foil kit
    • Snorting kits
    • Condoms and lube
  5. What is it like to use Our Healthbox?

    The product information and service directory can be accessed anytime without signing up or signing in, but participants need to sign-in using their unique login ID to get items from the machine. Because this is a research program, you will need to sign-up for the program to get supplies from the machine. It is completely anonymous, and you do not have to share your name. Our Healthbox has a digital display. When you click the sign-up button, you will be asked to consent to joining the research program, confirm that you are 16 years of age or older, and create a user profile.

    Creating a user profile: you will be asked to give the first three digits of your postal code (e.g. F5A), which you can select from a list, or if you don’t know or have one, there is an option for that too. You then select your year of birth, a colour of your choice, and an animal of your choice. The year-colour-animal is your unique login ID, which you will need to access supplies from the vending machine.

    Demographic survey: Next, you will be asked to complete a short survey (you can opt out of any questions you are uncomfortable answering) to help the research team understand who the Our Healthbox program is reaching. All information collected is anonymous, private, and confidential so we cannot identify anyone.

    Check-in surveys: If you keep using the machine, you will sometimes be asked a few optional follow-up questions. You will be asked a few more questions after one week, and then again after one month, three months and six months. The questions help us to understand your needs and experience with the Our Healthbox program. The questions are optional, and you can keep using Our Healthbox if you choose not to answer them.

    Selecting supplies: From the screen you can select the supplies you need, and the machine will dispense them. Some supplies have a very short survey to help us learn why people need these items (answering the questions is optional). Some supplies you can access once per day, while others you can only access a couple times per week. This helps to make sure there are enough supplies for everyone using Our Healthbox.

    Sign-out: When you are done getting your supplies, you sign out of the machine. Note – the machine automatically signs you out of the machine if there is no touching of the screen after 45-60 seconds.

  6. Why are participants required to fill out personal information?

    The data collected will help the research team understand participants’ needs and improve ways of connecting individuals to the supplies they need. All information collected remains anonymous, private, and confidential.

  7. What if I need naloxone to respond to an overdose right away?

    Individuals accessing Naloxone kits on an emergency basis do not need to register or sign in to complete survey information. If individuals are not in crisis (in an emergency scenario), they are encouraged to complete survey information. This information remains private and confidential and helps the research team to improve access to supplies like these. Naloxone kits will be stocked on an ongoing basis as supplies allow.

Who can access these supplies?              What’s available? Where can they be   picked up? When can they be picked up?     Other info
SOAR – Elgin Anyone Supplies for injection, smoking & snorting; nasal naloxone; sharps containers; condoms. Large sharps disposal box outside building. 133 Elgin St.

Call 519-759-8830

if you have questions.

Mon. – Fri. 9 a.m.- 5 p.m. No limits on quantity of supplies
SOAR  – Fairview Anyone Supplies for injection, smoking & snorting; nasal naloxone; sharps containers; condoms. Large sharps disposal box outside building. 225 Fairview Dr.

Call 519-754-0253

if you have questions.

Mon. – Wed. 8:30 a.m. – 7 p.m.

 

Thurs.- Fri. 8:30 a.m.- 4:30 p.m.

No limits on quantity of supplies
Rosewood House Anyone (residents and non-residents) Supplies for injection, smoking & snorting; nasal & injectable naloxone 42 Nelson St.

Call 519-750-1547

if you have questions.

Every day 7 a.m. – 11 p.m. No limits on quantity of supplies unless they are running low
Brant County Health Unit Anyone Nasal & injectable naloxone; supplies for injection, smoking & snorting; condoms. Large sharps disposal box located outside the front entrance. .194 Terrance Hill Street. Call 519-753-4937 ext. 460 or email HREP@bchu.org if you have questions. Mon-Fri 8:30-4:30 When you enter the Health Unit, ask the receptionist in the waiting area about getting supplies. In general, no limits on the number of supplies, although there may at times be limits if stock is low. Clients may be offered a consultation with a clinical staff person who can provide additional harm reduction information, referrals and/or supplies to supplement standard kits. Consultation is not required to access supplies.

 

Grand River Clinic Anyone Supplies for injection, smoking and snorting; nasal and injectable naloxone; sharps containers; safe sex supplies. 363 Colborne St.

Call 519-754-0777

or email grandriverclinic@outlook.com with questions.

Mon – Fri 6:30 a.m. – 6 p.m.

Sat. 8 a.m. – 3 p.m.

Fri 9 – 1 p.m.

Accepts used sharps for disposal.
Brantford General Hospital **Only those registered or admitted at the hospital can access supplies. Nasal naloxone; supplies for injection, smoking & snorting; sharps bins 200 Terrace Hill St. Any time (24/7) for registered/admitted patients. If you need harm reduction supplies, ask hospital staff on your unit or in the emergency department. No limits on quantity of supplies.

 

Who can access these supplies?

What’s available? Where can they be picked up? When can they be picked up?

Other info

The Van (The AIDS Network) Anyone Supplies for injection, smoking & snorting; naloxone (both nasal and injectable); sharps containers; safer sex supplies; used sharps disposal Mobile. Drop-off can be arranged in County of Brant, Brantford, Six Nations, Haldimand and Norfolk. Call or text 289-440-4912 to schedule a delivery in Brantford or Brant. Call or text 289-440-4903 for Haldimand, Norfolk and Six Nations. Brant/Brantford Mon, Tues, Fri 11 a.m. – 3 p.m.

 

Haldimand/Norfolk Weds & Thurs 11 a.m.- 3 p.m.

 

Six Nations Mon. – Fri. 11 a.m. – 3 p.m.

No limits on quantity of supplies

Who can access these supplies? What’s available? Where can they be picked up? When can they be picked up?

Other info

The Salvation Army Booth Centre Anyone (You DO NOT have to be a resident to access naloxone) Nasal naloxone. Large sharps disposal box outside building. 187 Dalhousie St. Buzz the main door and ask for a kit.

 

Call 1-519-753-4193

ext. 111 with questions.

24/7. You may need to wait if it is a busy time for staff. Maximum 1-2 kits per person.

 NOTE:  Naloxone can also be accessed for free at many pharmacies. Call ahead to make sure a pharmacy has kits in stock.

Who can access these supplies?
What’s available?
Where can they be picked up?
When can they be picked up?
Other info
The Crisis Hub
Anyone
Nasal & injectable naloxone (ask if you want injectable); syringe pick-up kits, condoms
1546 Chiefswood Rd, Six Nations 226-446-9902
Mon. – Fri. 8 a.m. – 11 p.m.
Six Nations Mental Health and Addictions
Anyone
Nasal & injectable naloxone (ask if you want injectable); syringe pick-up kits, condoms
1769 Chiefswood Rd, Six Nations 519-445-2143
Mon. – Fri. 8:30 a.m.- 4:30 p.m.
County of Brant
Public Library –
Burford
Anyone
Nasal naloxone
24 Park Avenue
Burford
519-449-5371
Tues 10am-8pm
Weds 3-8pm
Thurs 10am-8pm
Fri 10am-2pm
Sat 10am-2pm
County of Brant
Public Library –
Glen Morris
Anyone
Nasal naloxone
474 East River
Road, Glen Morris
519-740-2122
Tues 10am-2pm
Weds 5-8pm
Thurs 5-8pm
Sat 10am-2pm
County of Brant
Public Library – Paris
Anyone
Nasal naloxone
12 William Street,
Paris
519-442-2433
Sun 12-4pm
Mon – Thurs 10am-8pm
Fri 10am-5pm
Sat 10am-5pm**
*During
July/August,
Saturdays are
10am-2pm
County of Brant
Public Library –
Scotland-Oakland
Anyone
Nasal naloxone
281 Oakland
Road, Scotland
519-446-0181
Tues 3-8pm
Weds 10am-5pm
Thurs 3-8pm
Fri 12-5pm
Sat 10am-2pm
County of Brant
Public Library – St.
George
Anyone
Nasal naloxone
78 Main St North,
St. George
519-448-1300
Sun 12-4pm**
Tues – Thurs 10am-8pm
Fri 10am-5pm
Sat 10am-2pm
*Closed
Sundays
between May
1 and
Thanksgiving

 

NOTE:  Naloxone can also be accessed for free at many pharmacies. Call ahead to make sure a pharmacy has kits in stock.

St. Leonard’s – Withdrawal Management & Treatment Services

Offers a safe, supportive environment for withdrawal from substances as well as gender-based residential treatment programs.

 

St. Leonard’s – Concurrent Disorders Outpatient

Addiction assessment and counselling services.

 

Rapid Access Addiction Medicine (RAAM) Clinic – Brantford

Providing mental health and addictions care through teamwork, technology and integration.

 

Canadian Drug Rehab Services

Free, confidential professional help and resources for drug and alcohol addiction in Canada. Referrals for clients seeking support with substances.

 

Brant Erie Alcoholics Anonymous – Find a meeting

Find AA meetings in our local area.

 

Narcotics Anonymous – Find a meeting

Locate helplines and websites for local NA groups near you.