Terms & Conditions

If you need professional advice, please contact a qualified health care provider. We offer our website as a resource only, not as a substitute for medical assistance.

The many website links featured on our site are for information purposes only. Because the Brant County Health Unit does not create, publish, or maintain the linked sites, we do not endorse information, views, or advice found on the sites. As well, the Brant County Health Unit​ is not legally responsible for your use of these links.​

Copyright © Brant County Health Unit 2022. All rights reserved. Reproduction of any of the material contained on this website is strictly prohibited, without prior, written permission from the Brant County Health Unit. Permission is granted to copy pages for personal use only, provided the reproduced pages are not modified or adapted in any way and acknowledgement is made to the Brant County Health Unit, Ontario, Canada.

Brant County Health Unit (BCHU) uses social media accounts to build relationships and share information about public health. By participating on our social media sites, you are agreeing to the following terms of use:

Be respectful of other users of this site.

Do not post personal information about yourself or others. This includes personal health information and contact information, such as phone numbers and addresses.

Stay on topic. Do not upload content or post a comment that is unrelated to the purpose of the site.

Do not use language that is offensive, inflammatory or provocative (this includes swearing and obscene or vulgar comments).

Do not break the law or encourage others to do so (this includes defamation, breaching privacy, breaching another person’s intellectual property rights such as copyright, condoning illegal activity and contempt of court).

Do not impersonate or falsely claim to represent a person or an organization. Do not attempt to log on using another user’s account.

Please provide truthful and accurate submissions, backing up your argument/view with evidence where possible.

Do not make any commercial endorsement or promotion of any product, service or publication.

Follow the Terms of Use for each social media platform

Violating these Terms of Use may result in the removal of your comment(s) and/or your access to the site.

Please be aware, any posts or comment posted on a BCHU social media page are considered to be public. This includes any information attached or included in a post.
BCHU social media sites are NOT monitored 24/7. If you have an emergency, please call 9-1-1 for assistance.

To be eligible for a refund your cancellation must be received by the Health Unit one business day prior to your appointment or other scheduled event. (Monday’s appointments must be cancelled by Friday).

Once we determine a cancelled appointment is eligible for a refund, we will initiate a refund to your credit card or if paid with debit card, a refund cheque will be issued.  Credits will be processed within two weeks,  however please note delays may occur due to  your card issuer’s policies.

For questions about or assistance with our refund policy, please phone 519-753-4937 ext. 416.